Terms of service

Welcome to Fudging Good Puds! By using our website and placing an order, you agree to the following terms. Please read them carefully.

1. General Information

  • Fudging Good Puds ("we", "us", "our") operates this website and sells pudding related products.
  • By purchasing from us, you confirm that you are at least 18 years old or have permission from a parent/guardian.
  • We reserve the right to update or modify these terms at any time.

2. Ordering & Payments

  • All prices are in GBP (£) and include VAT where applicable.
  • We accept payments via [list payment methods, e.g., debit/credit cards, PayPal].
  • Orders are only confirmed once payment has been processed.

3. Shipping & Delivery

  • We aim to dispatch orders within your selected dispatch time at checkout. Delivery times may vary based on location and courier services.
  • We are not responsible for delays caused by third-party couriers.
  • Once dispatched, you will receive tracking details where applicable.

4. Returns & Refunds

  • Due to the perishable nature of our products, we do not accept returns.
  • If your order arrives damaged or incorrect, please contact us within 48 hours with photos, and we will arrange a replacement or refund. See our Returns & Refund Policy for full details.

5. Allergies & Dietary Information

  • We list ingredients for all our products. While we take care in our kitchen, our products may contain allergens such as nuts, dairy, gluten, and soy.
  • It is your responsibility to check ingredients before purchasing.

6. Cancellations & Amendments

  • Orders can only be cancelled or amended within 1 hour of placing them.
  • Once your order is being prepared, we cannot make changes.

7. Intellectual Property

  • All content on this website, including images, branding, and text, belongs to Fudging Good Puds and cannot be copied or used without permission.

8. Liability

  • We are not liable for any allergic reactions, delivery delays, or issues beyond our control.
  • Our liability is limited to the cost of the purchased product(s).

9. Fraud & Misuse

  • We reserve the right to refuse or cancel orders suspected of fraud or misuse of our services.

10. Contact Us

For any questions, please email us at fudginggoodpuds@gmail.com

Last Updated: 1st March 2025